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StartupEmpire Notes: From Napkin to $$$$$ Panel

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Panel Members (L to R): Mathew, Thomas, Darryl, Mike

Panel Members (L to R): Mathew, Thomas, Darryl, Mike

  • Panel:
    • Mathew Ingram (Globe&Mail)
    • Darryl Ballantyne (Lyricfind)
    • Thomas Whitaker
    • Mike Kirkup (RIM)
  • Rick Segal:
    • You can get funded
    • Good news:
      • Canada is a big market (e.g. Toronto Tourist market is $4 billion/year)
      • Canada is a friendly and ‘small’ market
    • Bad news:
      • Some business are outstanding but not VC investments
      • Some plans are amazing but not on target for particular VC firms
      • Process is fairly straightforward but not fun
      • There are lots of walking wounded from the last bubble
    • Good people with good ideas will get funded
    • Used to see a lot of biz plans with ‘customer logo salad’ but now we see ‘blog logo salad’
      • TechCrunch, etc.
  • What’s the problem?
    • Lyricfind: name that tune
      • Everyone can remember the words but not the name
      • People are highly engaged with song lyrics
      • Everything in music industry moving to digital (whether labels like it or not)
      • Lyrics were a wild-west of user contributed and inaccurate content
      • Could be the hook that can pull in users
      • None of the music services wanted to go to 3k publishing contents and get licensing
    • Thomas:
      • A lot of companies don’t do IT internally or adopt new applications
  • What’s the solution?
    • Lyricfind:
      • We go out, get the licensing, and resell as a clearinghouse
    • Thomas:
      • Come up with a drop-dead simple tool that enables people to adopt new tech
  • What’s the bet?
    • Lyricfind:
      • We knew these sites were getting serious traffic
      • We knew consumers wanted to scroll through lyrics on their iPod
      • We knew publishers would see this as a ‘free money’ add-on to their existing business
      • A lot of the deals we’re doing are ad rev share but clients aren’t going to go away
      • Everyone is spending more time at home since they don’t have money to go out so they browse our content
      • We’re inherently a content company
  • What do people have to believe to go to the next step?
    • Lyricfind:
      • There’s consumer demand for the content
      • The content adds value to music delivery
  • Who’s going to buy your company:
    • Lyricfind:
      • There are companies that provide music meta data or licensing
      • Digital music companies who are our clients
      • Some partners
      • Anyone who provides digital music services
  • Darryl Ballantyne
    • Tried in 2002 but couldn’t get licensing
      • Music industry was trying to shut down the Internet
    • Started again in 2005
    • Freeloaded off parents to save money
    • Recruited people to the board who had contacts in the record industry
    • Went to LA to work for a label and recruited his boss to the board
      • Gave credibility without having money
    • Worked from home, then got office space in exchange for being in-house IT, setup a fake PBX and redirected to cellphones
    • Did a big deal with Real Networks by setting up fake rooms in the office they borrowing from income trust
      • Brought in all of their friends to fill in the office
      • Switched his stuff to a private office and a partner into a cube
      • Had a sign printed and put above the income trust sign
      • Had a hot friend come and be the receptionist
      • Always listed their address with a suite number to look bigger
    • Got publishers to understand this was found money they were leaving on the table
    • We’re not targeting 10m consumers, we’re targeting 100 digital music companies
      • Coverage in mainstream blogs like TechCrunch is important but not key to their business
      • Don’t turn away publicity
  • Thomas Whitaker
    • SMS marketing company
    • Consulting systems integration
    • ________(current company – missed the name)
      • A lot of companies don’t do IT
      • Solutions
    • Has pitched Rick 6 times and never got him
    • Chamber of commerce, local paper, Globe&Mail is the right coverage for my customers
      • We’re members at 10 Chambers and a dozen Trade Associations
      • Wrote an article series called Get Connected about how mobile is helping SMEs
      • That audience doesn’t know that you can do things like mobile CRM on a BlackBerry
    • Organic growth starts at a grassroots
    • Ideas come from reading a lot, observing a lot, writing ideas down
      • Ideas can pop into your head just from observing: people put their phones down on tables in restaurants and bars so why aren’t they showing ads?
    • Pitching makes you better at pitching. My first pitches were horrible but they’re getting better and better
  • Mathew Ingram
    • Timing is everything
      • Hitting a journalist when they’re working on a story about your industry is key
    • Humanize yourself or your solution
      • Journalists are people — you need to resonate with them
    • If someone doesn’t write about you, don’t send them an email saying they’re a moron
    • Consumer facing web apps or services should care about TechCrunch, but they’re not always right
      • Twitter has had service outages, lost features, but still running strong
      • You can overcome negative coverage from the mainstream blogs, but it’s harder
    • Better to have lots of people talking about you negatively than no one talking at all
    • One good reason to read TechCrunch: finding out if other people are doing the same thing as you
    • Wish I could do mobile payments so I wouldn’t need a wallet
    • Bill Gates thought pen computing would be big a few years ago and lots of people agreed but it wasn’t — don’t be discouraged
    • One of the problems I have is looking at what my friends are doing and thinking it’s a great market
      • Markets are much bigger than a handful of people
  • Mike Kirkup
    • Humanizing is key
    • Last thing I want to see is “this will put Microsoft out of business” or “sell 100x more BlackBerries”
    • If you come to us put together and have done your homework, that resonates
    • If you get blown off the first time, call us on it
      • Timing is everything — we might blow you off the first time because we’re busy
      • Best relationships have come from people who fought back
    • If you want 1000s of people to know about your BlackBerry product, don’t send an email. Put it on BlackBerry Cool or CrackBerry
      • We watch these blogs and get leads for partners from them
      • It’s easy to feed content to those guys — give them text and pictures
    • When you go talk to companies like RIM, MS, Apple, ask them how many companies are doing the same thing
      • We have at least 6 companies who think they’re the only ones building the next generation social network for mobile differentiated by location-based services
    • Mobile and micro payments are big feature requests for us
    • Balance between lifestyle and business on the same device is also key
    • A lot of people who come to pitch us haven’t thought through the actual sales channel and mechanics of their market
      • How am I going to get people to pay for this?
  • Questions:
    • Are you going to VCs for validation or for money? For the ideas you don’t get funded on, do you let them go?
      • Thomas: For money. Rick turned me down on SMS marketing but I found some Angel financing. Still made a lot of mistakes and one fatal one.
      • Rick: a lot of times, people come in and say “You think it’s a good idea?” “No, it’s stupid.” but I’m a user group of 1 and the wrong guy to ask. Most VCs will give you their personal opinion that should go into your giant pile of opinions but not carry more weight
      • Darryl: Rick didn’t fund us multiple times but eventually said “I really should have bought you the first time you came in.” so don’t take one person’s opinion

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